Free 10 Day Trial

Sign Up Today
Customer support

We’re Here.
Always.

Our members are partners — not ticket numbers. Every question gets a real answer from a real person. We welcome every inquiry.

Get in Touch

Use the form below for general support, account questions, or anything else. For trade-specific inquiries, email tr****@*******ns.com directly.

General support
Account & billing
Trade question
Cancellation request


    [honeypot honeypot-field]

    Contact information
    General support
    Trade inquiries only
    Mailing address
    Pinpoint Financial Group, LLC
    15 East Putnam Ave #415
    Greenwich, CT 06830
    Support hours
    Monday – Friday
    Pre-market through market close
    Cancellation requests
    All cancellation requests must be submitted by email for audit purposes. Requests received by phone, voicemail, or any other address cannot be processed.

    Please send all cancellations to:
    Typical response times
    General support Same day
    Account & billing Same day
    Trade questions Pre-market
    Cancellations 24 hours